Information Technology

IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Some specialists are tasked with giving instructions to customers on how to use business-specific programs or working with other technicians to resolve problems. Other specialists may be responsible for answering simpler questions from nonbusiness customers, like reestablishing internet connections or troubleshooting household IT products like Wi-Fi routers.

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JOB TITLES: Technical Support Manager | IT Support Team Lead | Field Engineer

Networking Infrastructure

Networking Infrastructure Specialists analyze, troubleshoot, and evaluate computer network problems. More advanced IT pros may be responsible for building and designing communication networks as well. They play an important role in maintaining an organization’s network and keeping them safe and secure through both hardware configuration and end-user training. Networking Infrastructure specialists and administrators are responsible for day-to-day operations and network architects and engineers design and build local area networks (LANs), wide area networks (WANs), and Intranets. Depending on the size of the company, these roles may be combined.

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JOB TITLES: Network Administrator | Network Solutions Architect | Systems Administrator

Cybersecurity

Cybersecurity Professionals detect cyberthreats and implement changes to protect an organization. Cybersecurity Professionals may be tasked with anything from installing, administering and troubleshooting security solutions to writing up security policies and training documents for colleagues. While other job roles are responsible for specific part of the overall system, Cybersecurity Professionals must analyze security data, detect threats, conduct penetration testing to identify vulnerabilities in an organization's network and systems, and recommend solutions. They must be able to take a step back and see the big picture to keep their organization secure from threats.

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JOB TITLES: PenTesting Engineer | Security Analyst/Engineer | Chief Information Security Officer

Digital Forensics

Digital Forensics Specialists investigate cybercrimes and electronic evidence by retrieving, analyzing, and interpreting digital data from various sources, including computers, mobile devices, and networks. They use forensic software and techniques to recover deleted or hidden data and analyze and interpret digital evidence to determine the sequence of events and identify suspects. Digital Forensics Specialists prepare reports and present findings clearly and concisely and assist with developing and implementing digital forensics policies and procedures.  Digital Forensics Specialists collaborate with law enforcement, legal professionals, and other stakeholders, and may testify in court as expert witnesses regarding digital evidence.

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JOB TITLES: Digital Forensics Analyst | Cybercrime Investigator | Incident Response Engineer

Critical Infrastructure Protection

Digital Forensics Specialists investigate cybercrimes and electronic evidence by retrieving, analyzing, and interpreting digital data from various sources, including computers, mobile devices, and networks. They use forensic software and techniques to recover deleted or hidden data and analyze and interpret digital evidence to determine the sequence of events and identify suspects. Digital Forensics Specialists prepare reports and present findings clearly and concisely and assist with developing and implementing digital forensics policies and procedures.  Digital Forensics Specialists collaborate with law enforcement, legal professionals, and other stakeholders, and may testify in court as expert witnesses regarding digital evidence.

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JOB TITLES: OT/ICS Security Analyst | OT Red/Blue-Team Security Practitioner | ICS Incident Response Engineer

Data and Analytics

Data and Analytics Specialists are tasked with overseeing the development of new databases, monitoring database performance and interpreting raw data and turning it into usable feedback and applications. A Data and Analytics Specialist knows what all the numbers and patterns mean and can communicate the findings in layman’s terms. In addition to drawing meaning from raw data, these individuals are also charged with collecting and cleaning up the data ensuring that the information is accurate and without error. Some Data Administrators specialize in specific systems or applications. Making sure confidential information is secure and available to those who need it is a top priority of Data Specialists.

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JOB TITLES: Technical Support Manager | Data Analyst | Database Administrator

Automation

Automation Systems Specialist are responsible for maintaining and troubleshooting automated systems in an Industry 4.0 production environment. They possess a deep understanding of Industry 4.0 technologies, including IoT, big data analytics, and machine learning, and are able to apply these technologies to optimize automation systems. They are highly skilled in problem-solving and troubleshooting, and they have a strong understanding of electrical, mechanical, and software systems. Automation Systems Specialists play a vital role in ensuring the smooth and efficient operation of Industry 4.0 production facilities.

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Job Role: Multi-Skill Maintenance Technician in Industry 4.0 production environments

Aviation Training

Automation Systems Specialist are responsible for maintaining and troubleshooting automated systems in an Industry 4.0 production environment. They possess a deep understanding of Industry 4.0 technologies, including IoT, big data analytics, and machine learning, and are able to apply these technologies to optimize automation systems. They are highly skilled in problem-solving and troubleshooting, and they have a strong understanding of electrical, mechanical, and software systems. Automation Systems Specialists play a vital role in ensuring the smooth and efficient operation of Industry 4.0 production facilities.

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Job Role: Multi-Skill Maintenance Technician in Industry 4.0 production environments

Electrical

Industrial Electrical Specialists are highly skilled professionals responsible for the installation, troubleshooting, repair, and maintenance of industrial electrical systems and electric motor systems. They leverage their expertise in electrical engineering and Industry 4.0 technologies to optimize system efficiency, reliability, and safety. They gain experience in troubleshooting and repairing electrical circuits and electric motor systems, and are proficient in using programmable controllers, sensors, and other Industry 4.0 technologies.

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Job Role: Industrial Electrician in Industry 4.0 production environments

Electronics

Electronics Specialist design, install, maintain, and repair electronic systems and components. Electronics Specialists are responsible for ensuring that electronic equipment is functioning properly and efficiently. They troubleshoot problems, conduct preventive maintenance, and stay up-to-date on the latest electronic technologies. Electronics Specialists work with other engineers and technicians to develop and implement solutions, and they provide technical support to customers and users.

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Job Titles: Technical Support Manager | IT Support Team Lead | Field Engineer

Fluid Power

The Fluid Power Specialist is a highly skilled technician responsible for the installation, troubleshooting, repair, and maintenance of industrial electro-fluid power systems. They possess a deep understanding of hydraulic and pneumatic systems, including solenoid valves, actuators, and control circuits. The Fluid Power Specialist is also well-versed in Industry 4.0 technologies and their application in electro-fluid power systems. This specialist analyzes system failures, identifies root causes, and implements effective solutions. They monitor system performance, identify potential issues, and perform preventive maintenance to ensure optimal system functionality and efficiency. 

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Job Role: Electro-Fluid Power Technician in Industry 4.0 production environments

Green Energy

A Green Energy Specialist plans, develops, and implements renewable energy projects that contribute to an organization's sustainability goals. They evaluate and select optimal technologies, design and engineer systems, and oversee construction and maintenance. Green Energy Specialists monitor system performance, analyze data, and generate reports. They also advocate for the adoption of renewable energy and conduct educational outreach to promote green solutions. With expertise in renewable energy technologies, system design, and project management, Green Energy Specialists play a vital role in driving the transition to a clean energy future.

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Job Titles: Energy Manager | Energy Consultant | RE Installer/Technician

HVAC-R

An HVAC-R Specialist designs, installs, maintains, and repairs heating, ventilation, air conditioning, and refrigeration systems. They work closely with customers to assess their needs and provide them with the best possible solutions. HVAC-R Specialists must have a strong understanding of HVAC-R systems and be able to work independently and as part of a team. They are responsible for troubleshooting and diagnosing HVAC-R problems, providing customer service and support, and keeping up-to-date on the latest HVAC-R technologies. HVAC-R Specialists play a vital role in ensuring the comfort and safety of people in homes, businesses, and other buildings.

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Job Titles: HVAC-R Installer/Technician | HVAC-R Solutions Engineer/Consultant

Lean Manufacturing

Lean Manufacturing Specialist are responsible for implementing and optimizing lean manufacturing principles and practices within an organization. They assess and analyze production processes, identify areas for improvement, and develop and implement lean initiatives such as value stream mapping and kaizen events. They monitor performance, identify trends, and provide regular updates on the status of lean initiatives and their impact on the organization. By promoting a culture of continuous improvement, Lean Manufacturing Specialists help organizations improve efficiency, reduce waste, and enhance overall profitability.

Job Titles: Lean Manufacturing Consultant | Lean Manufacturing Engineer

Machining

IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Some specialists are tasked with giving instructions to customers on how to use business-specific programs or working with other technicians to resolve problems. Other specialists may be responsible for answering simpler questions from nonbusiness customers, like reestablishing internet connections or troubleshooting household IT products like Wi-Fi routers.

Job Titles: Technical Support Manager | IT Support Team Lead | Field Engineer

Manufacturing

IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Some specialists are tasked with giving instructions to customers on how to use business-specific programs or working with other technicians to resolve problems. Other specialists may be responsible for answering simpler questions from nonbusiness customers, like reestablishing internet connections or troubleshooting household IT products like Wi-Fi routers.

Job Titles: Technical Support Manager | IT Support Team Lead | Field Engineer

Materials

IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Some specialists are tasked with giving instructions to customers on how to use business-specific programs or working with other technicians to resolve problems. Other specialists may be responsible for answering simpler questions from nonbusiness customers, like reestablishing internet connections or troubleshooting household IT products like Wi-Fi routers.

Job Titles: Technical Support Manager | IT Support Team Lead | Field Engineer

Mechanical

Mechanical Systems Specialists are highly skilled professionals responsible for the installation, maintenance, and repair of industrial mechanical power transmission systems. They possess a deep understanding of power transmission principles, hydraulics, pneumatics, and electrical controls. Utilizing advanced diagnostic techniques and tools, they identify and resolve complex mechanical issues, ensuring the smooth operation of production environments.

Job Role: Industrial Mechanic in Industry 4.0 production environments

Process Control

IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Some specialists are tasked with giving instructions to customers on how to use business-specific programs or working with other technicians to resolve problems. Other specialists may be responsible for answering simpler questions from nonbusiness customers, like reestablishing internet connections or troubleshooting household IT products like Wi-Fi routers.

Job Titles: Technical Support Manager | IT Support Team Lead | Field Engineer

Quality Assurance

IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Some specialists are tasked with giving instructions to customers on how to use business-specific programs or working with other technicians to resolve problems. Other specialists may be responsible for answering simpler questions from nonbusiness customers, like reestablishing internet connections or troubleshooting household IT products like Wi-Fi routers.

Job Titles: Technical Support Manager | IT Support Team Lead | Field Engineer

Safety

IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Some specialists are tasked with giving instructions to customers on how to use business-specific programs or working with other technicians to resolve problems. Other specialists may be responsible for answering simpler questions from nonbusiness customers, like reestablishing internet connections or troubleshooting household IT products like Wi-Fi routers.

Job Titles: Technical Support Manager | IT Support Team Lead | Field Engineer

Workplace Effectiveness

IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Some specialists are tasked with giving instructions to customers on how to use business-specific programs or working with other technicians to resolve problems. Other specialists may be responsible for answering simpler questions from nonbusiness customers, like reestablishing internet connections or troubleshooting household IT products like Wi-Fi routers.

Job Titles: Technical Support Manager | IT Support Team Lead | Field Engineer